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Proof of life certificate

To continue receiving their pension regularly, INPS pensioners residing in the United Kingdom must provide proof of life starting from 17 September 2025, and no later than 15 January 2026.

The proof of life verification is carried out by Citibank, to which the pensioner must provide evidence of being alive through one of the following methods:

  • Return the form received from Citibank to: PO Box 4873, Worthing BN99 3BG, United Kingdom. The form must be countersigned by an acceptable witness (e.g. general practicioners, notaries, solicitors, honorary consuls… click here for a full list);
  • Through a Patronato that is enabled to certificate the life status on Citibank’s secure portal;
  • By personally collecting the pension payment from a Western Union branch.

Pensioners residing within our consular district may also request the Consulate to validate their proof of life form.

To do so, the pensioner must appear in person at the Consulate (58 Spring Gardens – Manchester M2 1EW) between 11:00 a.m. and 1:00 p.m., Monday to Friday. No appointment is required.

The pensioner is required to submit the form received from Citibank (already completed and signed) along with a photocopy of a valid identity document. After the necessary checks, the form will be validated and returned immediately.

Insights
  • For more information visit INPS - Citi Bank or call 0800 0322913 (Citibank free phone number).

    Competent department: AIRE - manchester.anagrafe@esteri.it - +44 (0)161 243 5953