To continue receiving their pension regularly, INPS pensioners residing in the United Kingdom must provide proof of life. The verification campaign conducted by INPS will begin on 17 September 2025 and end by 15 January 2026.
The proof of life verification is carried out by Citibank, who will handle the dispatch of the certification forms and the relevant explanatory letter, to which the pensioner must provide evidence of being alive through one of the following methods:
- Returning the form received from Citibank to: PO Box 4873, Worthing BN99 3BG, United Kingdom, within the deadline indicated in the explanatory letter. The form must be countersigned by an “acceptable witness” (e.g. general practicioners, notaries, solicitors, honorary consuls… click here for a full list);
- Through a Patronato that is enabled to certificate the life status on Citibank’s secure portal;
- By personally collecting the pension payment from a Western Union branch.
Pensioners residing within our consular district may also request the Consulate to validate their proof of life form.
To do so, the pensioner must appear in person at the Consulate (58 Spring Gardens – Manchester M2 1EW) between 11:00 a.m. and 1:00 p.m., Monday to Friday. No appointment is required.
The pensioner is required to submit the form received from Citibank (already completed and signed) along with a photocopy of a valid identity document. After the necessary checks, the form will be validated and returned immediately.
In the case of pensioners who are ill, hospitalised, suffering from debilitating conditions or in prison, please contact manchester.anagrafe@esteri.it, indicating your condition and providing adequate evidence to support your request.