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Our emergency number is only operational from Monday to Friday from 5 pm to 10 pm, on weekends and bank holidays from 9 am to 10 pm. This line is reserved for cases involving ITALIAN CITIZENS IN LIFE-THREATENING OR PROVEN EMERGENCY SITUATIONS. Any calls related to passports, AIRE registration or other consular services cannot be considered. The number to call for the grave situations above is +44 7 3878 10771.

In other hours, please call the Duty Officer of Italy's Ministry of Foreign Affairs and International Cooperation dialling +39 06 3691 2666. When needed, said Officer will promptly reach us.

For emergencies related to cases of potential COVID-19 infection, please contact the British Health Service (NHS) on 111. Please note that prescribing medications or performing a COVID-19 test is the exclusive prerogative of the British Health Authorities.


In serious accidents, life-threatening or hazardous situations requiring immediate assistance from local health, police or fire authorities, please call the unified emergency number on 999.

Updated on 12/01/2023